Rigging

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How-to guides

Short, simple steps for everyday use. Pick your role.

1. Book a specialist

  1. 1Open the app and pick a trade (plumbing, electrics, etc.).
  2. 2Enter the job postcode — you'll see the distance, travel fee and callout price.
  3. 3Add job details and access notes, then request the job.
  4. 4A nearby specialist accepts and you'll see their name, rating and ETA.

2. Pay safely

  1. 1Go to Payments & payouts and open the job.
  2. 2Tap Pay by card — Stripe's secure page opens.
  3. 3Your card is only held, not charged, while the work happens.

3. Chat with your specialist

  1. 1Open the job and use Job chat for arrival time, parking or access.
  2. 2Phone numbers and emails are hidden automatically — keep everything in the app.

4. Finish the job

  1. 1The specialist sends an invoice when the work is done.
  2. 2Check the work, then tap Job Complete to release the money.
  3. 3Leave a star rating and a short review.

5. If something goes wrong

  1. 1Open the job and tap Report a problem before pressing Job Complete.
  2. 2The money is frozen and the Rigging team joins the conversation.
  3. 3You'll see the decision and the reason in the job.